Question: | Why can't I delete pages? |
Answer: | Due to a last-minute bug, the "Delete Pages" option was removed from Version 2.0.0. It will be included in the first maintenance release. (Version 2.1.0) |
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Question: | PartsPro 2002 says that a stock image can't be located. What's wrong |
Answer: | Stock Images are located on the PartsPro 2002 CD-ROM. Ensure that it is in the CD-ROM drive, and that the drive is functioning properly. |
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Question: | Why does my flyer shift when I minimize the main form? |
Answer: | In an attempt to ensure that proper alignment was maintained within the child forms, when the main form was minimized, code was added to minimize all child forms. This code is not functioning properly and will be corrected in the first maintenance release. (Version 2.1.0). The prescribed work around for this situation is to save and reopen the flyer you are working on. This will correct the alignment issues. |
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Question: | cannot save any headers i get error 70 or 53 |
Answer: | The two errors you described are file not found, and permission denied error. If you are using windows 2000 this error usually occurs because you haven't placed a logo in your header before you try to save it. Double click on the logo box in the header and select any image file you wish. After you have an image in the logo box you should be able to save without any errors. |
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Question: | AFTER UPLOADING THE PARTSPRO 2002, I TRIED TO USE IT (OF COURSE!) AND IT GAVE ME A "RUN TIME ERROR '426'. ONLY ONE MDI FORM ALLOWED." I COULD REALLY USE HELP BEFORE I LOOSE THE REST OF MY HAIR. THANKS |
Answer: | Brent,
In order to fix the problem, I'll need a little more info. What Operating System are you using? Win98, Win2000, etc. Also, at what point exactly does the run-time error appear? |
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Question: | When i try to create a header for my new flyer i get error message 2147217887 &
error 3219. |
Answer: | The error messages you are receiving when trying to save a flyer is occurring because you haven’t placed an image in the member logo box. Double click on the box to bring up the image selection tool. Once you have selected an image you should then be able to save the header. We are currently working on this fix and will post an update to the download section when we have it. |
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Question: | I need help with the header set up and how do you get started on a line sheet ? |
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Question: | HOW DO YOU IMPORT "TIF" GRAPHIC FILES INTO FLYER?? |
Answer: | Presently, PartsPro 2002 supports the following image formats .bmp, .gif, & .jpg. We chose these formats because most graphics editing applications that ship with Windows can handle them. We do plan to include other graphics filters (to allow you to import .tif, .eps, etc.) if others users have similar needs. For now though, you should be able to convert your .tif image to .jpg using the Kodak IMAGING program that ships with Win98. Simply open the file, and SaveAs *.jpg. I will be posting this questionto the FAQ & Message board sections of our site to allow other users to give their opinions on this issue. Please let me know if you need any further assistance. |
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Question: | When I try to use Parts Pro 2002 Version 2.0.0 I get this message, Run time error ''426'': Only one MDI form allowed. Please Advise, Jerry |
Answer: | This error usually occurs when you try to run the program from the cd. Please make sure that the application is installed on your hard drive, then try and run the application from the shortcut placed in your start menu. |
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Question: | I have successfully loaedthe program in Windows XP. When I call up the program I get the message, Run-Time Error 426, Only one MDI form allowed.
Help please |
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Question: | When I try to save a header or template, I receive error 2147217900, The command contained one or more errors. I get an hourglass which does not go away.
I then created a header and template on another computer,but when I try to create a flyer, the flyer comes up blank. Neither the header nor the template shows up.
Help please. |
Answer: | Mary,
First, a word about the file structure of PartsPro 2002. The application is designed for single user operation. This means that when you save files in PartsPro 2002, you are saving those in your copy on your system. Headers and Templates are not currently interchangeable from PC to PC. You may, however, using the export command transfer flyers to/from other computers.
The other error messages that you are seeing have been addressed in a maintenance release that is currently available for download from our website. Please download and install this release, and let us know if you have any other problems.
Thanks,
PartsPro 2002 Help Desk |
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Question: | Unable to load "Parts Pro2002" Version 2.0 |
Answer: | Please be very specific about the problems you are experiencing. Info to include: Your operating system (Win98, Win2000, WinNT), your processor speed (i.e. 733MHz), the amount of ram on your system (not Hard drive space), and what if any error messages appear when you attempt to load the application.
Thanks,
PartsPro 2002 Help Desk |
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Question: | How do we incorporate images of parts into a flyer? |
Answer: | To incorporate stock images into your flyers, simply double click on the parts image box. You can then pick a part using the vendor and part number. To incorporate your own images, you must first save them as a .gif, .jpg, or .bmp. Then double click on the parts image box, choose the imported images tab, and click import image. Follow the on screen steps. After the last step, you will be back where you started. Simply click OK, and your image will be inserted into the flyer. Also, there have been some changes to the import function in a posted maintenance release. The maintenance release is available for download at http://www.infinitechs.com/partspro2002/download.asp. Choose v2.1.0.
Let us know if you have any further troubles. |
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Question: | My computer crashed this weekend so I am reinstalling my programs. It seems to me that I downloaded an update from your web site for PartsPro 2002, version 2.0.0. Can you tell me again what the procedure to do that is?
Thanks
Dick Van Eck |
Answer: | Sure, go to www.infinitechs.com/partspro2002
click on Downloads then choose "Release v2.1.0" and that will begin the download. Save the file to your hard drive, and when its finished, double-click on it to run the update.
Hope this helps,
Help Desk Team |
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